REVIEWS
thePack.in Reviews: Petwags | Dog Boarding Thane
Searching for dog boarding in Thane? thePack.in experts visited Petwags to review their facilities, boarding process, charges, etc. Read to learn more.
Table of contents
Nestled on the outskirts of Thane city, Petwags is a kennel-style boarding facility for dogs. The facility was started in 2021 by experienced dog parents and professionals - Abhishek Gupta, Rohan Masrani, Trusha Masrani along with internationally certified canine behaviourist Srinivas Jakkani. Unsatisfied with boarding facilities available in and around Mumbai, they built Petwags, a premium dog boarding facility where they could board their own dogs without any worries and share that experience with others as well.
We visited the facility and spoke to Srinivas Jakkani in person as well as Trusha Masrani on phone, to get a detailed overview of the setup at Petwags. One thing that was immediately apparent to us was their dedication to providing a professional yet caring experience for pets and their parents alike. In Srinivas’s words, they wanted Petwags to be a safe space for pets, where every dog gets the best stay experience and parents can be assured of their pets health and well being taken care of.
Please note that this review mainly talks about the boarding services at Petwags, They also have a number of other services that parents can avail including grooming, swimming, agility course, pet cabs, and board and train services.
We visited the facility and spoke to Srinivas Jakkani in person as well as Trusha Masrani on phone, to get a detailed overview of the setup at Petwags. One thing that was immediately apparent to us was their dedication to providing a professional yet caring experience for pets and their parents alike. In Srinivas’s words, they wanted Petwags to be a safe space for pets, where every dog gets the best stay experience and parents can be assured of their pets health and well being taken care of.
Please note that this review mainly talks about the boarding services at Petwags, They also have a number of other services that parents can avail including grooming, swimming, agility course, pet cabs, and board and train services.
Review of the Facility
Petwags is located on the bustling Ghodhbunder Road in the Thane district. If you are travelling from Mumbai, it is important to plan your travel time, keeping in mind the distance and the traffic you may encounter. We found the TMC Traffic Theme Park, located roughly 1 km away from Petwags to be a reliable, alternate landmark to add on Google Maps. There is plenty of parking available outside the facility. Additionally, if you can't bring your dog yourself, Petwags has partnered with pet cab services that offer pick-up services from Mumbai, Pune, to even Surat.
Spread across a spacious half-acre or 14, 000 sq ft of area, Petwags provides a refreshing change of scenery for our dogs, away from the hustle and bustle of the city. The reception, pet shop, grooming room, and kennels are all housed in three separate containers on the grounds. Besides this, there's ample open space and greenery for some off-leash time for our dogs, along with a fenced swimming pool area.
Keeping the safety of the dogs in mind, Petwags is designed such that it has two entry points that lead to a bottleneck at the entrance desk, preventing unauthorized access (or exits by our dogs) beyond that point. To add an extra layer of security, the entire facility is equipped with CCTV cameras, keeping a watchful eye on the surroundings. They also regularly conduct pest control for ticks-and-fleas prevention.
Petwags has an elaborate pre-boarding process, listed below, to ensure the safety and health of all the dogs being boarded at the facility. Once the due processes are done, your dog will be living in one of the 24 individualized, air-conditioned kennels. The hygiene inside the kennels is maintained by a thorough cleaning of the kennel walls and floors twice a day, along with the presence of dehumidifiers to take care of excess moisture or any lingering scents in the air.
The staff maintains a log sheet of all the activities done for the care of the dogs, every day. These log sheets are hung on the door of the kennel and checked randomly by the management staff. The standard daily routine for a dog boarding at Petwags includes three meals and two walks per day. However, they are open to accommodate any special requests regarding both. For instance, while the dogs are fed Dog Spot’s packaged meals, specialized or home-cooked diets, kibble, and/or medications can be provided upon request. Similarly, younger dogs will be taken outside for pee and poo walks more frequently. Special requests for off-leash times or swimming pool time can also be accommodated during your pet’s stay, at an additional fee.
The front office at Petwags is run by Rohan, while Srinivas, is the chief trainer who takes care of all the dogs' training and boarding journeys at Petwags. He is ably supported by an assistant dog trainer, and five dedicated full-time caretakers. In order to provide prompt medical care when needed, Petwags has tied up with multiple vet clinics within a radius of 3-5kms and also has an on-call vet. They regularly invite and consult veterinarians to ensure that their SOPs are well updated. Please note however that there are no 24x7 vet hospitals in proximity to the boarding facility.
Spread across a spacious half-acre or 14, 000 sq ft of area, Petwags provides a refreshing change of scenery for our dogs, away from the hustle and bustle of the city. The reception, pet shop, grooming room, and kennels are all housed in three separate containers on the grounds. Besides this, there's ample open space and greenery for some off-leash time for our dogs, along with a fenced swimming pool area.
Keeping the safety of the dogs in mind, Petwags is designed such that it has two entry points that lead to a bottleneck at the entrance desk, preventing unauthorized access (or exits by our dogs) beyond that point. To add an extra layer of security, the entire facility is equipped with CCTV cameras, keeping a watchful eye on the surroundings. They also regularly conduct pest control for ticks-and-fleas prevention.
Petwags has an elaborate pre-boarding process, listed below, to ensure the safety and health of all the dogs being boarded at the facility. Once the due processes are done, your dog will be living in one of the 24 individualized, air-conditioned kennels. The hygiene inside the kennels is maintained by a thorough cleaning of the kennel walls and floors twice a day, along with the presence of dehumidifiers to take care of excess moisture or any lingering scents in the air.
The staff maintains a log sheet of all the activities done for the care of the dogs, every day. These log sheets are hung on the door of the kennel and checked randomly by the management staff. The standard daily routine for a dog boarding at Petwags includes three meals and two walks per day. However, they are open to accommodate any special requests regarding both. For instance, while the dogs are fed Dog Spot’s packaged meals, specialized or home-cooked diets, kibble, and/or medications can be provided upon request. Similarly, younger dogs will be taken outside for pee and poo walks more frequently. Special requests for off-leash times or swimming pool time can also be accommodated during your pet’s stay, at an additional fee.
The front office at Petwags is run by Rohan, while Srinivas, is the chief trainer who takes care of all the dogs' training and boarding journeys at Petwags. He is ably supported by an assistant dog trainer, and five dedicated full-time caretakers. In order to provide prompt medical care when needed, Petwags has tied up with multiple vet clinics within a radius of 3-5kms and also has an on-call vet. They regularly invite and consult veterinarians to ensure that their SOPs are well updated. Please note however that there are no 24x7 vet hospitals in proximity to the boarding facility.
The agility set-up in the play area at Petwags
Boarding Process
The boarding process at Petwags is quite elaborate to ensure the health & safety of each of their boarders. Here are the four main steps:
1. Getting in touch: You can contact Petwags at the number given below, get in touch via their website https://petwags.in/ or ping them on their Instagram profile.
2. Trial Boarding: Trial boarding is mandatory for all dogs before their actual stay period. Petwags recommends a half-day boarding followed by a full day boarding for dogs that may be fearful or nervous and a full day and then an overnight boarding for confident dogs.
3. Paperwork: Petwags has an extensive boarding form along with a health form that needs to be signed and attested by your vets before boarding. Tick and flea treatments and deworming should be done before your dog’s stay and attested to by your vet.
4. Feedback form: While picking up your dog after their stay, Petwags will ask you to fill up a feedback form attesting to your dog’s health conditions.
2. Trial Boarding: Trial boarding is mandatory for all dogs before their actual stay period. Petwags recommends a half-day boarding followed by a full day boarding for dogs that may be fearful or nervous and a full day and then an overnight boarding for confident dogs.
3. Paperwork: Petwags has an extensive boarding form along with a health form that needs to be signed and attested by your vets before boarding. Tick and flea treatments and deworming should be done before your dog’s stay and attested to by your vet.
4. Feedback form: While picking up your dog after their stay, Petwags will ask you to fill up a feedback form attesting to your dog’s health conditions.
A Labrador refusing to believe playtime is over at Pet Wags.
thePack.in’s Expert Opinion
Petwags is run by experienced dog trainers and dog parents. Their meticulous attention to detail is evident in their industry-leading SOPs (Standard Operation Procedures), which in our experience, are one of the best we have come across, yet. Standard processes are set in place for everything from mandatory trial periods, and pre-stay vet checks to a robust feedback process. This helps guarantee a reliable experience for both the dog and dog parents.
Petwags is one of the largest boarding facilities in and around Mumbai, offering pet parents a great option for their dog’s long-term stays. The surrounding open spaces and quiet neighborhood add to a rejuvenating experience for our dogs. A lot of effort is put in to ensure proper hygiene, both inside the dogs’ kennels as well as on the premises. In addition, the staff is well-trained and efficient at their job. The presence of an experienced canine expert like Mr Srinivas at the facility should give parents the confidence to board their dogs, without any worries.
One of the things pet parents should be mindful of is that since all the dog kennels are housed in one container unit. This might not be an ideal boarding place if your dog is sensitive to the presence of other dogs or for dogs that are sensitive to the presence of other dogs or senior or sound-sensitive dogs. Besides this, the standard two walks on a leash may not offer enough mental or physical stimulation for every dog. The distance from the city and lack of an accessible 24×7 veterinary hospital can be a concern, in case of a sudden medical emergency.
Petwags is one of the largest boarding facilities in and around Mumbai, offering pet parents a great option for their dog’s long-term stays. The surrounding open spaces and quiet neighborhood add to a rejuvenating experience for our dogs. A lot of effort is put in to ensure proper hygiene, both inside the dogs’ kennels as well as on the premises. In addition, the staff is well-trained and efficient at their job. The presence of an experienced canine expert like Mr Srinivas at the facility should give parents the confidence to board their dogs, without any worries.
One of the things pet parents should be mindful of is that since all the dog kennels are housed in one container unit. This might not be an ideal boarding place if your dog is sensitive to the presence of other dogs or for dogs that are sensitive to the presence of other dogs or senior or sound-sensitive dogs. Besides this, the standard two walks on a leash may not offer enough mental or physical stimulation for every dog. The distance from the city and lack of an accessible 24×7 veterinary hospital can be a concern, in case of a sudden medical emergency.
Centre Timings
The office timings at Petwags are between 10 am to 7 pm, though the earliest possible check-in allowed is at 8 am.
Pricing Structure
Dogs are categorized into three sizes at Petwags: Small (0-20 kg), Large (20-40 kg), and Extra-large (40 kg and above). Depending on their size as well as whether the meals will be provided by the pet parents or not, the charges will be as follows:
- Day Boarding: 700 to 900 Rupees per day
- Overnight Stay (1 to 9 days): 900 to 1600 Rupees per day
- Longer Stays (10 days and more): 700 to 1400 Rupees per day
Contact Details
Phone number: +91 99207 76126
Email address: contact@petwags.in
Address: 2/1, Behind Unnathi Woods, Kavesar, Ghodbunder road, Thane (West), Maharashtra 400615
Google Maps Link: https://goo.gl/maps/z6TZVnS3HV1ntM3w6
Address: 2/1, Behind Unnathi Woods, Kavesar, Ghodbunder road, Thane (West), Maharashtra 400615
Google Maps Link: https://goo.gl/maps/z6TZVnS3HV1ntM3w6
DISCLAIMER
This is not a sponsored post. Pet parents are advised to take this information at their discretion and note that it is subject to change. This review is an effort to bring together all the information required for you to make the right decision for your pets.
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Happy Pet Parenting!
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